Legal notice

Legal Statement

Intellectual Property Ownership

All text, product imagery, cosmetic design drafts, brand logos, packaging artwork, marketing copy, formula descriptions, webpage layouts and video materials published on the GildedBase official website belong exclusively to GildedBase. Relevant trademark, copyright and design patent rights receive full legal protection. Without prior written permission from GildedBase, no individual or organisation may copy, download, capture screenshots, reproduce, edit, republish, sell, resell, or utilise the foregoing content for commercial gain. Unauthorized activities including derivative creation, image theft and brand counterfeiting constitute infringement. We will pursue complete legal remedies, including monetary damages and reports to competent regulatory authorities.

Product Information

We strive to deliver accurate product descriptions, ingredient lists and usage guidance for items sold via our official website. Product shade, texture and final effect may differ due to personal application habits and screen display variations. Before use, customers must read the ingredient labels and usage instructions shown on each product page. If you have known allergies or skin sensitivities, carefully review ingredient information and perform a patch test where appropriate. Should your delivered item arrive damaged, defective, or materially inconsistent with its description, please reach out to service@GildedBase.com for support under our Return Policy.

Third-Party Platform Disclaimer

Our website may contain redirect links leading to third-party payment gateways, logistics providers, social media platforms and partner shopping sites. GildedBase holds no control over the operational rules, content, privacy policies or merchandise quality of these external platforms. Any transactions, disputes, financial losses or personal data breaches occurring on third-party channels shall be settled solely between users and the third-party operator. GildedBase will not bear joint legal liability.

Information Disclaimer

We make reasonable efforts to guarantee the authenticity and precision of product pricing, inventory levels, promotional rules and logistics data displayed on the site. However, occasional typographical mistakes, system latency and data discrepancies may still occur. GildedBase retains the right to correct erroneous data, cancel irregular orders and adjust promotion terms without advance notification. We are not responsible for losses arising from user decisions made based on temporary incorrect webpage information.

Rules of User Conduct

All visitors and purchasers using this website must comply with applicable local laws, cybersecurity regulations and our Terms of Service. Users are forbidden from using this site to engage in unlawful conduct such as fraud, rumour mongering, intellectual property infringement, malicious negative reviews, web scraping and harassment. If a user’s actions harm GildedBase’s brand reputation, assets or operational interests, we reserve the right to restrict or permanently terminate the user’s account, claim compensation, and report illegal conduct to public security and market supervision authorities.

Minor Notice

GildedBase cosmetic products are intended only for users aged 16 years or older. Individuals under 16 may not independently browse the site, register accounts or place orders. Where minors access the website without guardian approval, all related disputes, financial losses and adverse physical reactions shall be the responsibility of the minor’s legal guardians.

Policy Revision & Governing Jurisdiction

GildedBase reserves the right to update this Legal Statement, Privacy Policy, Shipping Policy and Return Policy at any time to align with legal changes and business adjustments. Revised provisions will be posted on our official website. Your continued use of the website constitutes acceptance of the updated terms. All disputes arising from website access and product transactions shall be governed by the laws of our company’s registered location. Any dispute shall first undergo negotiation via our online customer service. If negotiation fails, litigation shall be filed with the people’s court having jurisdiction at the brand’s registered address.

Legal Inquiry Contact

If any party discovers intellectual property infringement, unlawful content, or requires legal consultation, please contact our official customer service via the website chat widget. We will respond and process related legal matters within 24 working hours. Customer Service Email: service@GildedBase.com
Customer Service Phone: 16506254279 
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM